WishWell LLC — Company Operating System & Brain  ·  Confidential Internal Use Only
WishWell LLC — Company Operating System & Brain  ·  Confidential Internal Use Only
CEO Dashboard
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Current Week
Week of Apr 27 – May 3, 2026
V
Verenice
Good morning, Verenice 👋
WishWell company overview — live from your database
Active Contract Value
$1.18M
SUHSD $1.08M + Garfield $99.5K
Board-approved · Confirmed
Proposal Pending
$540,977
Garfield HS 26-27 · 6 components
Total Known Pipeline
$1.72M
Active + pending · Update your thinking
Schools Served
24
SUHSD 23 schools + Garfield HS
🎯 CEO Non-Negotiables This Week
Block time. These move the company forward.
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📊 District Pipeline
Active opportunities by stage
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🏢 Department Health — This Week
PR & Marketing
72%
Needs Attention
Sales & BD
88%
On Track
Programs
94%
On Track
Finance
68%
Needs Attention
HR & Team
45%
Underperforming
📈 Revenue — Monthly YTD 2026
Weekly Scorecard
Owner: Ricardo (Richie) Montes Jr. · Strategic Comms & Marketing Manager · Sign off by Friday 4pm
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Track A — PR & Media
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Track B — Digital & CRM
Track A — PR & Media KPIs
KPI
Target
Actual
Status
SOP
Track B — Digital & CRM KPIs
KPI
Target
Actual
Status
SOP
Performance Score & Trends
DISTRICT TRACK A
0%
Underperforming
OVERALL SCORE
0%
Underperforming
COACHING TRACK B
0%
Underperforming
↗ This Week vs Last Week
Pipeline Funnel View
Track activity counts at each stage of all 4 WishWell revenue pipelines · Owner: Richie + Valerie
Track A District Contracts Pipeline
Enter number of activities/contacts at each stage this week
Track B 1:1 Coaching Pipeline
Enter number of activities/contacts at each stage this week
Track C Grants & Funding Pipeline
Via WishUWell / 143 Collective fiscal sponsor
Track D Speaking Opportunities Pipeline
Conferences, PD days, district events — Verenice on stage
Social & SEO Analytics
This week vs last week · Owner: Richie Montes
⭐ Cross-Platform Pipeline Summary
Channels ranked by pipeline-linked activity this week
Enter data above to see pipeline rankings.
Resource & Expert Playbook
Strategic reference — how to execute every PR & marketing function at WishWell
📖
Case Study Playbook
How to write a WishWell case study that closes district contracts
💼
LinkedIn Content Playbook
5 post types that generate coaching inquiries and district interest
📰
Press & Media Playbook
Get WishWell featured in media that district decision-makers actually read
🎤
Speaking & Events Playbook
How to get Verenice on stages where district buyers are sitting in the audience
✉️
Email & Nurture Playbook
How to build and use an email list that converts into clients and district partners
🔍
SEO Playbook
How to make WishWell findable on Google by district administrators and coaching prospects
🗓️
Weekly Workflow — Richie's 30 Hours
Exactly how the PR & Marketing role should be structured Monday through Friday
History Log
All saved weeks — click any row to view full scorecard details
📋
No history yet
Fill in your weekly scorecard, then click "Save Current Week to History" to archive it.
To-Do List
Weekly task manager for the PR role
Total Tasks
Completed
Remaining
Overdue
↻ Weekly Non-Negotiables
LinkedIn Content CalendarSOP 8
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COMPANY PAGE — 4 POSTS/WEEK (GOAL)
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Goals & OKRs
Annual + Q2 2026 — PR & Marketing · Owner: Richie Montes
YouTube Analytics
Owner: Luis Barlow → Richie Montes · Update weekly
Total Subscribers
New Subscribers This Week
Total Views This Week
Watch Time (hours)
Avg View Duration (min)
Click-Through Rate (%)
📋 Content Strategy — 4 Video Types
Type 1 — Educational (SEO-driven) · 2x/month
"5 Ways Schools Can [Outcome]" · Ranks on Google & YouTube · Attracts district administrators searching for solutions
Type 2 — Transformation Story · 1x/month
"How [Student/School] Changed After [Program]" · Emotional proof · Converts viewers into coaching clients or district inquiries
Type 3 — Behind the Scenes · 1x/month
"A Day Inside a WishWell Workshop" · Districts want to see the work before they buy · Builds trust
Type 4 — Expert Commentary · 1x/month
Verenice speaks on a hot education topic · Builds authority with district buyers
⚡ YouTube SEO Non-Negotiables
Every title must include a keyword a district administrator or parent would actually search
200+ word description with 3–5 relevant keywords for every video
Custom thumbnail for every video — use Verenice's face (faces increase CTR by up to 38%)
Post a YouTube Short (60 sec) for every long-form video to capture short-form traffic
Respond to every comment within 24 hours for the first week
Pin a comment with CTA and link to wishwellcc.com on every video
Podcast / Spotify Analytics
Owner: Luis Barlow → Richie Montes · Update weekly
Total Followers
New Followers This Week
Total Streams This Week
Avg Consumption Rate
🎙 4 Podcast Episode Types
Type 1 — District Leader Interview
Guest: Superintendent, principal, or SEL coordinator · Guest shares the episode → you reach their network · Soft case study format
Type 2 — Solo Expert Episode
Verenice speaks directly · "The Truth About [Topic] — What Schools Are Getting Wrong" · Highly qualified listeners
Type 3 — Parent/Student Story
"From Struggling to Thriving — [Name]'s Story" · Real transformation with permission · Converts parent listeners into coaching inquiries
Type 4 — Coaching Q&A
"Your Top Questions About [Topic] — Answered" · Naturally leads into coaching inquiries · Listeners self-select as interested
⚡ Why WishWell Needs This Podcast
District admins who listen to a 30-min episode already trust Verenice before the first sales call
One recording = LinkedIn posts + YouTube video + email newsletter + press pitch. Maximum leverage.
No algorithm gatekeeping on Spotify/Apple — every subscriber sees every episode
"The WishWell Conversation" positions WishWell as a category leader, not just a vendor
Launch protocol: Record 6 episodes before going live
📄 Monthly CEO Report
SOP 7 — Saves automatically to database
Month / Period Label
Month Key (YYYY-MM)
1
Key Achievements & Milestones
2
GHL Email Marketing Metrics
Open Rate (%)
CTR (%)
Conversions
List Growth
District Sales Pipeline
Real WishWell contracts · Updated May 2026
Active Contract Value
$1,181,733
2 signed contracts
Largest Contract
$1,082,233
SUHSD · 23 schools · Board approved
Proposal Pending
$540,977
Garfield HS 26-27 · Awaiting sign
Total If Garfield Signs
$1.72M
Your real revenue ceiling this year
📋 Strategic Note — Read This
WishWell is not a $1M company. You have $1.18M in signed contracts right now. The Garfield 26-27 proposal adds another $540K. You need to think and operate at $1.5–2M scale — hiring, systems, and cash flow management must reflect this immediately.
✅ Active Signed Contracts
ContractDistrict / SchoolServicesValueYearSchoolsStatus
SUHSD MOU Sweetwater Union High School District 1:1 Coaching, EmpowerMe Groups, Family Circles, Parent Empowerment Workshops, Coffee w/ Principal, Mission-Driven Collaboration $1,082,233 25-26 23 schools Board Approved 5/12/25
Garfield HS Agreement Garfield High School Empowerment Coaching & SEL programs $99,500 25-26 1 school Executed
📄 Active Proposals
ProposalSchoolComponentsValueYearStatus
Garfield HS — Whole School Transformation Garfield High School Individual Coaching & SEL ($125K) · Student Empowerment Groups ($95K) · Student Leadership/W.E.L.L. ($87.5K) · Staff Connection ($83.9K) · Family Engagement ($62.5K) · Systems Coordination ($87K) $540,977 26-27 Awaiting Signature
Why Garfield 26-27 matters beyond the $540K
This is a campus-embedded, whole-school model — 36 weeks, 6 service components. If this becomes a template, every new district is a potential $500K+ contract, not a $99K contract. This proposal IS your growth model. Close it and replicate it.
🎯 New District Pipeline (from database)
DistrictServiceValueStageNext ActionDecision DateOwner
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Proposals & RFPs
Active proposals being tracked
🎯 Priority Close
Garfield HS 26-27 ($540,977) is your highest-priority close right now. A signed contract here validates the whole-school transformation model and becomes your sales template for every future district.
Active Contracts
Signed and board-approved agreements
ContractValueYearSchoolsStatusRenewal
SUHSD MOU$1,082,23325-2623ActiveNegotiate 26-27 by March 2026
Garfield HS$99,50025-261ActiveGarfield 26-27 proposal pending
Programs & Delivery
Active programs and delivery tracking
Active Programs
12
Students Served YTD
847
Sessions This Week
6
Deliverables Due
2
ProgramDistrictTypeStudentsSessionsStatusNext Session
SEL Core ProgramSan Diego USDSEL1428/12On TrackMay 5
Family Engagement WorkshopChula Vista USDFamily853/6On TrackMay 7
Student Empowerment CoachingNational City SDCoaching325/10Needs AttentionMay 6
Mental Health SupportSweetwater USDMental Health686/8On TrackMay 8
Finance Overview
Based on real WishWell contracts · Update actuals as invoiced
Total Contract Value
$1.18M
SUHSD + Garfield 25-26
Garfield Proposal
$540,977
26-27 · Pending signature
Annual Payroll
$319K+
27% of active contract value
Gross Margin Est.
~63%
Before overhead · Strong
💡 Cash Flow Reality for School Districts
Districts pay slowly — often net 30-60 after invoice, sometimes net 90. With $1.18M in contracts, your invoicing cadence and collection process is critical. Claudia owns this per her contract. Make sure invoices go out on delivery milestones, not just at year-end. Ask: how often are you invoicing SUHSD across 23 schools?
💵 Contract Revenue Breakdown
ContractTotal ValuePayment StructureSchoolsNotes
SUHSD MOU 25-26 $1,082,233 Per deliverable / milestone 23 Board approved 5/12/25 · Up to amount
Garfield HS 25-26 $99,500 Per agreement terms 1 Executed · Current year
Garfield HS 26-27 (Proposal) $540,977 6 components · 36 weeks 1 Awaiting signature · Close this now
💵 30/60/90 Day Cash Forecast — Update With Actuals
Next 30 Days
Update
Enter actual invoices due from SUHSD + Garfield
31–60 Days
Update
Based on delivery milestones
61–90 Days
Update
If Garfield 26-27 signs → add $540K
Invoice Tracker — Live from Database
Invoice #DistrictAmountDue DateStatusDays OutAction
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HR & Team
Real roster from employment contracts · Updated May 2026
Team Members
8
7 employees + 1 contractor
Est. Payroll (Annual)
$319K+
Before CEO draw
CEO Capacity
Overloaded
Still in operations daily
Open Critical Roles
2
Programs Dir + Grant Writer
⚠ CEO Capacity Warning — This Is the #1 Problem
Claudia Peterson was just upgraded to Operations & Executive Support Manager (Jan 31, 2026) at $30/hr, 30-40 hrs/week. Her contract scope covers: invoicing, payroll, HR admin, school comms, calendars, and executive support. That's your to-do list. If you're still doing these tasks, the system isn't working — not the person. Use this Brain to hand off with accountability.
Team Roster — Live Data
NameRoleTypeRateHours/WeekEst. AnnualCapacityStatus
Verenice H-H CEO & Founder Owner 60+ hrs ⚠ Overloaded Delegate More
Liliana Barron Director of Coaching Full-Time $78.73/hr Mon–Thu, 6.75 hrs $110,200 Normal Active
Claudia Peterson Operations & Exec Support Mgr Full-Time $30.00/hr 30–40 hrs ~$62,400 Ramping Up Active · Jan 2026
Valerie Ramirez WishWell Services Manager Part-Time $33.00/hr 20 hrs + events ~$34,320 Normal Active
Isabella Jordan Intake & Office Manager Part-Time $22.50/hr 25–30 hrs ~$32,175 Normal Active
Vivian Duarte Administrative Assistant Part-Time $19.00/hr TBD ~$19,760 Unknown Confirm Hours
Ricardo (Richie) Montes Jr. Strategic Comms & Marketing Mgr Part-Time $30.00/hr 30 hrs/wk ~$46,800 Normal Active · Jan 2026
Luis Barlow Creative Marketing Manager Contractor $2,800/mo flat Flexible $33,600 Normal Reports to Richie
OPEN — Backfill needed Grant Writer & Development Coordinator Part-Time $35.00/hr 20 hrs/wk ~$36,400 Must Hire — ROI Role
🗂 Who Owns What — Accountability Matrix
Derived from employment contracts (Exhibit A). Red = currently falling on Verenice. Fix this.
FunctionContract OwnerReality CheckStatus
Invoicing & billing to districtsClaudia PetersonPreparing, sending, tracking all invoicesExecuting ✓
Payroll processingClaudia PetersonGusto, timesheets, HR adminExecuting ✓
CEO calendar & email managementClaudia PetersonCalendar, correspondence, priority trackingExecuting ✓
School-facing communicationsClaudia PetersonProgram logistics, district coordinationExecuting ✓
Employee onboarding / offboardingClaudia PetersonPaperwork, orientation, benefits coordinationExecuting ✓
SOP development & systemsClaudia PetersonWriting, updating, implementing SOPsExecuting ✓
Corporate compliance & filingsClaudia PetersonAnnual reports, licenses, tax filingsExecuting ✓
District outreach & lead generationValerie RamirezPipeline of leads, follow-up, presentationsAssigned
Parent & family consultationsValerie RamirezCommunity engagement, Family Circles supportAssigned
Coaching program deliveryLiliana Barron1:1 coaching, school programs, curriculumAssigned
Coach supervision & team developmentLiliana BarronHiring coaches, onboarding, mentoringAssigned
Client intake & schedulingIsabella JordanForms, intake, meeting coordinationAssigned
PR & communications strategy (overall)Ricardo (Richie) Montes Jr.Brand narrative, media, positioning, CEO messagingAssigned · Jan 2026
Media placements & earned PRRicardo (Richie) Montes Jr.Regional + statewide. KPI: placements per monthAssigned
Email marketing strategy & GHLRicardo (Richie) Montes Jr.Segmentation, campaigns, open rate trackingAssigned
Marketing analytics & CEO reportingRicardo (Richie) Montes Jr.Weekly KPI scorecard → signed off every FridayAssigned
Creative direction & Luis oversightRicardo (Richie) Montes Jr.Richie directs Luis on all creative executionAssigned
Social media (3–4 posts/week)Luis Barlow → RichieLuis executes, Richie approves strategyAssigned
Website maintenanceLuis BarlowEvents, offerings, landing pages, StanStoreAssigned
Email newsletters & GHL campaignsLuis Barlow → RichieLuis designs, Richie owns strategy and resultsAssigned
Grant writing & funder relationshipsOPEN — NobodyWishUWell via 143 Collective fiscal sponsorCritical Gap
Donor development & fundraisingOPEN — NobodyGrant database, funder reports, campaignsCritical Gap
District sales & contract closeVERENICERelationships, proposals, negotiationsCEO Only ✓
Strategic vision & growthVERENICEPartnerships, new markets, board/investorsCEO Only ✓
Hiring Pipeline — 2 Critical Open Roles
Programs Director
🔴 Critical · Owns all program scaling · Every week empty = Verenice absorbs it
Hire Now
Grant Writer & Development Coordinator
🔴 Revenue role · $35/hr · 20 hrs/wk · WishUWell via 143 Collective · Backfill Veronica McMartin
No one owns grant writing right now. This is leaving $50K–$250K/year on the table.
Hire Now
Additional Program Facilitator
🟡 Medium · Needed when next 2 district contracts close · Target: Aug 2026
Planning
Task Management
All departments · Saves to database in real time
Total Tasks
Completed
In Progress
Overdue
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SOP Library
WishWell Standard Operating Procedures — Master Reference
May 2026
WishWell Universe — all departments · Everyone sees this
Programs Sales Finance PR & Marketing HR CEO / All Hands
Sun
Mon
Tue
Wed
Thu
Fri
Sat
📋 Upcoming Events This Month